A Unified Health Record to Support Advanced Functions: Disease Management, ACOs and Provider/Member Adhesion
Private Medical Insurers are increasingly recognizing the importance of giving their providers and members access to online health records that do more than show benefit information. By providing a pre-populated health record fully sourced from both clinical and financial systems, Private Health Insurers engage their providers and members in online collaborative healthcare.
CentriHealth brings both clinically-sourced and claims data together to form a single health record for each member. Unlike records available from others, the unique ability to extract clinical data from claims, blend it with clinical sources, then transform it into a useful and reusable member and provider health record creates a new tool: the Individual Health Record (IHR).
The IHR has immediate, positive impacts on both provider and member behaviour and on member health. With access to the IHR, providers are better informed about everything happening to each member and make better decisions about care and interventions. Similarly, in contradistinction to PHR efforts which to date have been disappointing, giving members access to the IHR finally delivers on the promise of using personalized member health information to create a tighter bond between Health Insurer and member. It does this by empowering members to access their own important health and wellness information in an entirely new way, incorporating information from all of their caregivers into a single record that the member can actually understand. When understandable member data is integrated with personalized disease and health management information from the Health Insurer, members actually do begin to manage their health – demonstrably improving compliance, satisfaction and retention.
"CentriHealth is a strategic partner with our health plan. Their industry leading Individual Health Record connects our millions of members with their providers and allows them to manage their healthcare and wellness in new ways."
Health Plan HIT Leader
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